Customer Feedback

Sheila D. wrote

I want to thank everyone at American Mechanical for the years of service, kindness and respect you have always shown me. In particular, my recent dilemma of getting a good hot water heater. Dillon spent time getting me exactly what I needed, wanted and could afford. He and Dewey did a terrific job with the installation of the heater within a very reasonable amount of time. When they left, all the debris was cleaned up and the hot water heater was up and running. Job well done!

Loraine & Diane from the City of Columbus wrote

Chris was great! He did an awesome job - I can’t say enough nice things about him!

Mr. Wyant wrote

Chris did a fantastic job today at my house. He is a really cool guy and I greatly appreciate the work he did.

Denise C. wrote

Hank and Ted replaced my furnace yester. I wanted to let you know what a good job they did and how professional they were! Thanks so much!

Betsy from the City of Columbus wrote

Ted and Tate were just here and they were so wonderful and professional to work with. I’m very thankful for their assistance and for AMG’s service!

A Columbus Resident wrote

Kyle just left and I just wanted to tell you how fantastic of a job he did! He was very kind, quick, efficient, and even went the extra mile to show me how to avoid the issue going forward.

Jack B. wrote

All AMG’s people - from the top down - have been outstanding in every way for many many years. That’s why we keep coming back.

Erin B. wrote

Thank you for sending Jason out yesterday so quickly! He was wonderful! He knew right away what was wrong and explained everything to me perfectly. He went out of his way to get the parts that we needed, in bad weather to boot! He did a great job and even fixed the mess I made trying to install the new thermostat! He didn’t even mind my Great Dane insisting on trying to help him! Thank you so much! It’s great to be nice and warm again!

Brian from Skyline Chili in Gahanna wrote

Jorje helped us in a pinch, he did a great job! Awesome experience with AMG! Very happy!

Gwen wrote

AMG’s service technician Philip came out and did a great job. He was so nice. Thank you so much for everything you have done for me, AMG.

Dan from Rainbow Child Care wrote

Ted did a great job, and thoroughly explained everything to me. I’m very happy with the quality of service AMG offers.

Mr. Breech wrote

I just had to call into the office today to PRAISE Chris for the OUTSTANDING job he performed for us. Chris went above and beyond to make sure our problems were solved.

Jack B. wrote

Kyle showed me a picture of the furnace housing itself when he was here, detailing why it needed to be chemically cleaned. We really appreciated his professionalism and friendliness when he was here as we were having some babysitting situations at the time, which he handled well.

Mr. Ruck wrote

I am so impressed with the service Hank performed yesterday! Incredible work and professional attitude. Hank took the initiative to problem solve my issue, including contacting the manufacturer on my behalf and was incredibly polite - great to work with!

Mrs. W. R. wrote

Just want you to be aware of what wonderful workers you are sending out. Bill, Tate, Hank, Jason & Kyle are super in representing your company. They all worked so hard on days that were over 92 degrees! It was a pleasure to have them in our home.

Tom K. Business Manager at St. Brendan's Parish wrote

After a late night commitment of an 8+ hour project involving more than 8 AMG staff members - and completing the project with excellence, AMG has truly earned not only my trust, but the trust of our Parish family. I am proud to call AMG our partner. I am very impressed and humbled on how everyone pulled together and the dedication they have to AMG and to each other. The focus on customer satisfaction is a rarity in today’s world. This is what books are written about... a great company like AMG that stands out from the rest, putting customers first.

Bill S. wrote

I just wanted to let you know how happy I am with your quick response and knowledgeable technician Philip. I will be telling my rental company, who contracted AMG and Philip, how grateful I am for you all.

Angie S. wrote

Thanks so much for sending Zach out to my home today. If I have a future claim, I would like to request that you send Zach again!

Don S. wrote

Thanks so much, Chris, for going out of your way to assist me with the call Kyle ran today. Also, Kyle - beautiful job! You are a great young man and always do such a wonderful job for me.

Mr. Stanley wrote

Wow! Zach and Chuck did an outstanding job when they installed a new unit in my home. They went above and beyond what is normal these days. The courteous, knowledgeable, professionalism, and respectful way in which things were done has really impress me. I will be recommending AMG to all my friends and neighbors.

Susan F. wrote

I just want everyone to know Jorje was WONDERFUL. Not only Jorje, but everyone at AMG. I had originally worked with another company, but no more. AMG was quick, professional, and knowledgeable!

Naja B. wrote

Very pleased with Jorje’s professionalism and courtesy!

Mr. Fowler wrote

My service tech yesterday, Jorje, was outstanding. He was quick, precise, very professional, and you just don't see that anymore.

Mr. Arnold wrote

The 2 techs AMG sent today, Jorje and Philip, were professional and courteous. I don't know what we would have done wihtout the help of your technicians. We are very gracious!

Carrie wrote

I had electrical work done on my house by AMG. Everyone was very professional and pleasant to talk to. Bret was the technician, and he was SO respectful, polite, and professional. And very thorough. His supervisor was wonderful and polite over the phone. Even the reception was wonderful. You have very pleasant employees. I approve!

Kevin wrote

Jesse was very professional, knowledgeable, and just a genuine, nice person. You picked a winner when you hired Jesse.

Michael C. wrote

Kyle did a real nice install yesterday - very neat and clean! Just thought you might want to give a at a boy to him. He was very impressive!

Dietra J. wrote

Whoo Whoo Jesse! He did such an excellent job and was just so polite and friendly!

Latella wrote

I just wanted to let you know how appreciative and pleased I am with Chris. He was polite, pleasant, and just so nice!

Ms. Kincaid wrote

Philip was absolutely wonderful! He is an incredible asset to AMG and AMG's customers!

Betsy B. wrote

I've had numerous contractors at my house, and Chuck was a very delightful technician. Other technicians do a halfway job, but Chuck stayed until the job was done! Thank you, AMG for your service!

IGS Energy wrote

Mrs. Smith, one of our customers, called us today and went ON and ON about the service Philip from AMG provided. She said the detail and customer care was exceptional! Thank you, Philip & AMG, for your hard work and dedication to excellence!

Kevin, a residential customer wrote

Chuck was respectful, helpful, explained everything to me & my mom.

Alex S. wrote

Justin & Brett are the best techs I have ever worked with and are service is wonderful. AMG "kicks butt" when it comes to service.

Carol wrote

AMG technicians take great care of us and everything is going great!!

Rocky from Noodles & Co wrote

Brett was really polite, hardworking technicians and they communicate really well also.

William J. wrote

Greatly appreciated what Chris did for me and the time he took to explain all he was doing with repairs on my furnace. I would highly recommend Chris and any anyone at AMG for service.

Anthony M. wrote

Gary is the best for chillers there is.

Carl from Logan’s Road House wrote

Great Service!

Amanda from Bluebird Retirement wrote

Mike C. was very helpful and personable. He explained the repairs he was making to the fryer. Service is excellent.

Terron from Longhorn wrote

AMG technicians are always great and really professional. I really appreciate their work.

Lisa H. wrote

I am so pleased was with the great service Chuck provided to me and my son today. Chuck explained everything he was doing to us, as well and the ‘do's and don'ts of operating your system’. I am really impressed with AMG and the employees they have, Chuck in particular.

Richard M. wrote

Jorje was very polite and worked quickly then even cleaned up after himself. He was a very polite young man.

Tim from Bonefish wrote

I am so pleased with AMG services that I actually called our corporate to add AMG as our go-to option for service. I am always appreciative of their prompt, professional service and turnaround time.

Amber from Bexley House wrote

We appreciate the explanation/teaching of what is being done when they are here on a service call. No matter which tech, they are all personable and all work is done when scheduled or in a timely manner.